Duncan has been very patient throughout the entire process of helping me in setting up our site. Basically it took me about 6 months to set up this website as I was very slow in replying to Duncan, but he has never displayed any frustration or unhappiness towards my slow respond, He is professional, and is also fast in his replies and implementation of the information provided to him. I feel comfortable working with him. He also provided me with information or direct me to the relevant channels for queries that were not provided within his package so that my queries can be addressed. I am thankful that he helped us created our website which I wouldn't be able to do so otherwise.